Tower of Fantasy Player Account Got Hacked, Customer Service ‘We Can’t Do Anything’

Tower of Fantasy Player Account Got Hacked, Customer Service is bad…

The popular Tower of Fantasy MMORPG game is not without flaws; in fact, some users claim that the game built by Hotta Studio contains several bug. Most lately, there has been an increase in the number of account getting hacked within the Tower of Fantasy community.

One of them was Reddit user u/Dependent-Payment-41, who discovered his account had been hijacked and was no longer accessible. Panicked and perplexed, the Tower of Fantasy game user ultimately phoned customer care for assistance in regaining access to his account.

Instead of getting an answer to the problem at hand, customer service even accused the player of selling his account.

Tower of Fantasy Customer Service accuse the Player of Selling their account – Can’t do anything

My account got hacked and support isn’t even helping, instead accusing me of selling my account. from TowerofFantasy

After reviewing the existing data, Customer Service stated that selling or purchasing an account was not in accordance with the game’s terms and conditions. Accounts moved from one player to another are done at the player’s own risk, and Tower of Fantasy will not issue reimbursement for your loss. Finally, Customer Service expressed gratitude for comprehending the player’s comprehension.

The user stated that he did not want to do a refund in the game to receive money for all of the pulls he made and that he simply wanted his account back. He had submitted over 20 screenshots for all of his pulls and tried to reclaim his account, but Tower of Fantasy accused him of selling the account.

About Tower of Fantasy:

Tower of Fantasy is a free-to-play open-world action role-playing game created by Perfect World subsidiary Hotta Studio. The game takes place in the far future on the planet of Aida, which has been tainted with a mysterious but potent radioactive energy known as Omnium following a catastrophe that nearly wiped out human civilization and changed the planet’s biosphere.

The game is released on android, iOS, and PC!

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