If you’re experiencing issues with making purchases in Marvel Rivals on Steam, you’re not alone. Some players have reported difficulties in completing purchases, and the development team is actively addressing the problem.
However, there are a few troubleshooting steps you can try to resolve the issue on your end while the team works on a permanent solution. In this guide, we’ll go over the potential causes of the Steam purchase issue and provide actionable steps you can take to resolve it.
Marvel Rivals Guide to Fix Steam Purchase Issues
1. Check if the Steam Overlay is Enabled
The Steam Overlay is an essential feature for making purchases, as it allows the Steam interface to appear within the game. If the overlay is disabled, it could interfere with your ability to make purchases in Marvel Rivals. To ensure that the Steam Overlay is enabled:
- Open Steam and go to Settings.
- Navigate to the In-Game tab.
- Under the “Steam Overlay” section, make sure the box next to “Enable the Steam Overlay while in-game” is checked.
- Click OK to save the changes.
Once you confirm that the overlay is enabled, try making the purchase again within Marvel Rivals.
2. Use the Overlay Shortcut [Shift + Tab]
If the Steam Overlay is enabled but you’re still having trouble, try manually opening the overlay with the default shortcut:
- Press Shift + Tab while in Marvel Rivals. This should bring up the Steam Overlay.
- If the overlay appears, try navigating to the store or your purchases within Steam and proceed with your transaction.
In some cases, the overlay may not automatically appear, but using the shortcut can prompt it to open, allowing you to complete the purchase.
3. Restart Steam and the Game
Sometimes, a simple restart can resolve purchase issues. Try restarting both Steam and Marvel Rivals to see if that fixes the problem. Here’s what you can do:
- Close Steam completely. Ensure that it’s not running in the background by checking the system tray or task manager.
- Reopen Steam and log in again.
- After restarting Steam, relaunch Marvel Rivals and attempt the purchase once more.
This step can help resolve temporary issues related to connectivity or overlay functionality.
Developer’s Statement and Apology
The Marvel Rivals development team has acknowledged the issue and is actively working on a fix. They apologize for any inconvenience caused and appreciate your patience and understanding during this time. Rest assured, the team is dedicated to resolving the issue and providing a smoother experience for all players.
If you’re facing difficulties with making purchases in Marvel Rivals on Steam, the troubleshooting steps above should help resolve the issue. Start by checking if the Steam Overlay is enabled and use the [Shift + Tab] shortcut. If the problem persists, restarting both Steam and the game often helps fix minor glitches.
If you’re still experiencing issues, be patient as the developers continue to work on a long-term solution. Keep an eye out for updates, and thank you for your understanding. Happy gaming!