Infinity Nikki has found itself in hot water after the release of the controversial 1.5 update. What should have been a routine patch ended up breaking parts of the game, angering the community. Players are now dealing with severe bugs, missing in-game currency, increased costs for pulling characters, and what many believe is a major rewrite of the story. Instead of fixing the problems quickly, Infold—the game’s developer—has only issued two short apologies and a small amount of compensation that must be claimed daily. Many players see this as unfair and frustrating.
The first apology focused on bug fixes, but didn’t really solve the core problems. The second was slightly better, adjusting some events and saying that the “union” part of the story would return. Still, many feel that Infold’s poor communication has made things worse. The company says it listens to its players, but their actions suggest otherwise.
Now, things have gotten so bad that some fans are considering legal action. One Reddit user collected what they believe are questionable business practices that could be reported. For example, players who couldn’t access the game due to bugs couldn’t claim the daily gems they paid for. When they contacted support, they were first denied a refund, later told it was a mistake, then their case was closed for not replying quickly enough.
Some users say Infold is ignoring refund requests, blaming delays on slow email responses. This is concerning, especially in regions like the US and EU where consumer protection laws are strict. Players have also pointed out misleading prices in the game’s shop, like items that look discounted but never actually sold at full price.
Data miners even discovered hidden drop rates for certain in-game items—information that should have been made public under app store rules. Many feel like this update wasn’t just a technical mess, but a breaking point in how Infold treats its community. To fix this, Infold needs to start taking player concerns seriously. Clear updates, honest pricing, and proper support are the bare minimum. If not, the trust they’ve lost might be gone for good.