Uma Musume Error Code 390, What It Means and How to Fix It

Running into Error Code 390 in Umamusume Pretty Derby can be annoying, especially when you’re just trying to start the game. Whether it’s caused by network issues or regional restrictions, this guide will explain what’s going on and how to fix it so you can get back to racing without delay.

What Is Error Code 390 in Umamusume?

Error 390 usually means the game can’t connect to Cygames’ servers. This can be due to problems on your end (client-side) or something going wrong on the server’s side. This error often appears during startup. If you keep getting the error every time you open the game, it might be because your region is restricted. Countries like Belgium and the Netherlands have strict gacha game regulations that can block games like Umamusume.

How to Fix Umamusume Error Code 390

If you’re not in a blocked region, here are some steps you can try to fix the issue:

1. Switch Internet Connections

Try switching between Wi-Fi and mobile data. If you’re on Wi-Fi and experiencing issues, restart your router. If the problem continues, your internet provider might be having temporary issues.

2. Clear the Game Cache

Gacha games tend to store a lot of data, which can cause loading errors. Clearing the cache can help remove corrupted or unnecessary files that might be blocking the connection.

3. Restart the App

A simple app restart can often fix minor loading problems or missing assets that didn’t load correctly the first time.

4. Use a VPN (If You’re in a Restricted Region)

If you’re in a region with gacha restrictions, a VPN might allow you to bypass the block. This method comes with risks and may not be very stable. Always use a trusted VPN and do some research before choosing one.

Still Not Working?

If none of these methods fix the issue, it might be a problem on Cygames’ end. The best step is to contact their support team. You can reach them through the official Umamusume Discord server by submitting a support ticket or checking the help channels to see if others are facing the same issue.

Error Code 390 in Umamusume isn’t uncommon, but it’s usually fixable with a few simple steps. From network changes to cache clearing, these fixes often help players get back into the game. If you’re blocked by regional restrictions, a VPN may be your only option. And if all else fails, reaching out to Cygames support is your best bet. Good luck, and may your favorite horse girls run strong!