Many Roblox players are confused when they suddenly cannot use chat anymore. This usually happens because Roblox now requires age verification before allowing players to chat. The update is meant to improve safety and control who can communicate with each other.
The good news is that unlocking chat is not difficult, and you do not need to be a certain age to use it. This guide explains how Roblox chat age verification works, how to complete it, and what changes after your age is verified.
Why Roblox Requires Age Verification for Chat
Roblox introduced age verification to separate players into age groups. This system helps control who can chat with who and reduces unwanted interactions between very different age ranges. Important things to know:
- Chat is locked until age verification is completed
- This applies to all players, not just adults
- Verification decides your chat group, not whether you can chat at all
Once verified, chat access depends on your assigned age group.
How to Start the Chat Verification Process
To begin age verification, you need to open the chat feature in Roblox.
Steps to start:
- Open Roblox and enter any experience
- Click on the chat icon
- Select the option to unlock or verify chat
- Roblox will guide you to the verification screen
From here, you will be asked to confirm your age using one of the available methods.
Age Verification Methods in Roblox
Roblox offers different ways to verify your age, depending on your device and account settings.
Face Scan (Camera Verification)
This is the most common method.
- You use your phone or device camera
- Roblox scans your face to estimate your age
- Follow the on-screen instructions carefully
- Make sure you are in a well-lit area
Selfie or ID Option
If face scanning is not available, Roblox may offer alternatives:
- Upload a selfie to confirm your age
- Verify using a valid ID document
You only need to complete one method successfully.
Can Underage Players Still Chat?
Yes, underage players can still chat in Roblox.
Here is how it works:
- Roblox places you into an age group after verification
- Common age groups include under 13, 14–15, 16–17, 18+, and 21+
- You can only chat with players in the same age group
This means younger players are not blocked from chatting, but their chat is limited to players close to their age.
What Happens After Age Verification
Once your age is verified:
- Your account is assigned an age group
- Chat is unlocked automatically
- You can only see and talk to players in your group
- Cross-age chatting is restricted
This system applies to public chat and most in-game communication features.
Common Problems and Tips
If you have trouble verifying your age, try these tips:
- Use a device with a good camera
- Make sure lighting is clear and even
- Follow all instructions without rushing
- If face scan fails, use the ID option if available
If verification fails repeatedly, restarting the app or switching devices can help.
The Roblox chat age verification system may seem confusing at first, but it is straightforward once you understand how it works. You do not need to be an adult to unlock chat, but you must verify your age so Roblox can place you in the correct group.
The process only takes a few minutes and permanently unlocks chat access for your account. If chatting is important to your Roblox experience, completing age verification is now a required step. Once finished, you can continue playing and chatting safely with others in your age group without any issues.