As players continue progressing in Heartopia, more features begin to unlock that expand the gameplay experience. These systems usually appear when your character reaches certain levels, giving access to new furniture, crafting recipes, clothing, and other helpful mechanics that make the game feel deeper over time.
One of the more useful systems that appears later in the game is the Ordering Machine. This feature allows players to directly request specific items instead of waiting for them to appear randomly in stores. Because of this, many players consider it an important tool for decorating houses or collecting certain clothing pieces.
If you recently reached the required level or want to understand how the system works, this guide explains how to unlock the Ordering Machine in Heartopia and how to use it properly. Also check out our Heartopia Main Hobbies Guide and Heartopia Codes for more rewards!
What Is the Ordering Machine in Heartopia?
The Ordering Machine is a special system that allows players to purchase items directly from a catalog. Instead of waiting for shops to refresh their stock, you can browse a large list of available items and request them through the machine. The catalog includes many items that normally appear in stores, such as:
- Home furniture
- Decorations
- Household equipment
- Character clothing
This makes it much easier to obtain specific items you want for house design or character customization. The system also allows players to choose different colors or variations when they place an order.
How to Unlock the Ordering Machine
To access the Ordering Machine, players must reach DG Level 35. Once you reach this level, several new features will unlock at the same time. These rewards include:
- Ordering Machine feature
- New furniture items
- New clothing options
- Additional crafting recipes
- 20 Hobby Tickets
- 20 Wishing Stars
After unlocking it, you can find the Ordering Machine in the town area. The machine is located between the Furniture Store and the Clothing Store. It is easy to recognize because the machine has a green design and looks similar to a self-service ordering terminal.
Items You Can Order
The catalog inside the Ordering Machine contains a wide selection of items that normally appear in shops. Here are the main categories you can find.
Home Furniture
Players can order many types of furniture used for house decoration, including:
- Beds
- Wardrobes
- Tables
- Sofas
- Kitchen furniture
These items are useful for customizing your home layout and building unique interior designs.
Decorations and Lighting
Another popular category includes decorative objects used to improve the look of your house. Some examples include:
- Lamps
- Chandeliers
- Neon signs
- String lights
- Wall paintings
Decorations are commonly used by players who enjoy designing detailed house interiors.
Household Equipment
The Ordering Machine also offers household items that make your home feel more realistic.
Examples include:
- Washing machines
- Beverage machines
- Kitchen appliances
- Waffle makers
These items are mostly used for aesthetic design or roleplay-style house layouts.
Character Clothing
Players can also order clothing that usually appears in the clothing shop. Items that you have not purchased before will appear in the catalog, allowing you to easily obtain outfits you missed earlier.
How to Use the Ordering Machine
Using the Ordering Machine requires a special item called an Order Ticket. Follow these steps to place an order.
1. Visit the Ordering Machine
Go to the machine located in the town area between the Furniture Store and Clothing Store.
2. Browse the Item Catalog
Open the catalog and choose the item you want to purchase. Items usually require either:
- Gold
- Wishing Stars
3. Use an Order Ticket
Once you select the item, you must spend an Order Ticket to place the order.
4. Wait for the Delivery
The item will not arrive instantly. Instead, the system takes several real-world days before the order becomes available.
Stamp System to Reduce Delivery Time
Orders from the machine normally take around 6 days to complete. However, the waiting time can be reduced using the stamp system.
Here is how it works:
- Ask other players to stamp your Order Ticket
- Up to 4 stamps can be added
- More stamps reduce the delivery time
For example:
- No stamps: around 6 days
- 4 stamps: around 2 days
This system encourages players to interact with each other. Many players also give food or drinks as a thank-you since stamping consumes stamina.
How to Get Order Tickets
Order Tickets are required every time you place an order from the machine. Because of that, they are considered valuable resources. You can obtain Order Tickets through several methods, such as:
- Level unlock rewards
- Limited-time events
- Possible gacha rewards
Since tickets are limited, it is usually best to save them for items that are harder to find in regular stores.
Tips for Using the Ordering Machine
To get the most value from this system, consider the following tips:
- Order rare items Use the machine for furniture or clothing that rarely appears in shops.
- Collect stamps before ordering Always try to get the maximum number of stamps so the delivery time becomes shorter.
- Bring food for helpers Giving food to players who stamp your ticket helps compensate their stamina usage.
- Save your tickets Because Order Tickets are limited, it is better to use them only for items you really want.
The Ordering Machine is one of the most helpful features available in Heartopia once players reach higher levels. Instead of waiting for shop rotations, players can directly request the furniture, decorations, or clothing they want from a full catalog. Although the delivery process takes several days, the stamp system allows players to speed it up with help from others. This mechanic also encourages interaction between players while making it easier to collect specific items. By using the Ordering Machine wisely, players can decorate their homes more easily, complete furniture collections faster, and obtain items that may rarely appear in regular shops.